Refund policy

As our microgreens are fresh, perishable food products, we do not accept returns.

If you receive:

  • A damaged product
  • A stale product
  • An incorrect item

please notify us within 1 hour of delivery by sharing clear photos/videos of the issue along with your order details to following email id hello.sumisfarm@gmail.com

Once we receive your request, our team will review the claim. If the issue is found to be genuine, we may offer a replacement or refund, at the sole discretion of Sumi's Farm.

Claims made after 1 hour from the time of delivery will not be eligible for review or compensation.

We appreciate your understanding, as this policy helps us maintain the freshness and quality of our products for all customers.